Before you buy a used woodworking machine, you should ask certain questions about its seller. Unlike some equipment, woodworking machines – especially industrial ones – comprise an integrated production system. If a single machine fails, the entire system could halt, causing substantial revenue loss. Although used woodworking equipment can offer excellent value and performance, receiving these benefits begins with asking the following questions about the seller:
Has the seller had different names in the past?
When a company wants to hide its history, it often changes its name. Therefore, investigate whether a seller has operated under other names. For instructions on investigating name changes, contact the clerk for the seller’s county. Many sellers who undergo a name change won’t volunteer the previous name.
Is the seller willing to provide extensive references?
To assess a seller’s customer service, speak with six to eight of its recent customers. More often than not, sellers that provide poor service offer few references or none at all. Because positive references can only help a company’s sales, a seller that won’t provide additional references may be hiding something.
How is the seller’s machinery tested prior to sale?
Good sellers have electricians and mechanics test their used woodworking equipment before it is sold. To see if a seller tests equipment properly, ask for a signed statement that a machine is in proper working condition. If the seller hesitates, he or she may not test the equipment as thoroughly as claimed.
Does the seller own a building and warehouse?
Sellers that own a building and warehouse are usually committed to assessing and maintaining their equipment. Sellers that “flip” machinery, on the other hand, don’t need a business location or a warehouse. If you are buying used woodworking equipment online, confirm that the seller owns a proper facility before you buy.
Will the seller let you test or inspect machinery before you buy it?
Some sellers have a testing and refurbishing area where they let you test machinery before you buy it. By observing how a machine sounds and performs, you observe firsthand whether it meets your expectations. If you can’t test a machine, performing a firsthand inspection of its critical parts is almost as valuable.
Does the seller have a good record at the Better Business Bureau?
A seller’s record at the Better Business Bureau (BBB) can offer valuable insight into its customer service. Sellers that treat customers poorly usually have unresolved complaints on their record. If a company doesn’t resolve a customer’s issue, it might not resolve yours.
For Quality Machinery, Call RT Machine
Answering the questions above can tell you a lot about how a seller treats its customers and equipment. At RT Machine, our approach is that great equipment and satisfied customers are inseparable. For over ten years, our equipment has met the needs of professional woodworkers and woodworking companies across the globe. If you need used woodworking machinery that performs like new, don’t buy from a seller that makes you feel nervous about the purchase. Call RT Machine Today.
